If you have problems with your UserID or Password, please contact your Stakeholder Administrator.
If you have Technical problems or questions about using the Fire Electronic Reporting System, please contact:
The Fire Commissioner’s
Office
E-mail: firecomm@gov.ab.ca
Ph: (780) 427-8392
Definitions
Fire Event
Within FERS, we refer to a
Fire Event as the Fire that occurred and is being reported on. Basic Fire Event information includes the
Date/Time and Location of the Fire, the Municipality in which it occurred and
the Incident Code.
In-Progress
In-Progress is a Fire Event
status that refers to all Fire Events which have been started (opened) AND
that you have contributed reports to.
Using the In-Progress status while searching can help you find your Fire
Reports that have been started. You may
wish to continue adding more information to these Reports In-Progress.
Opened
Opened is a Fire Event status that refers to all
Fire Events which have been started (by another Fire Department) and that you have
not yet contributed any reports to.
An example of this may be that the Primary Fire Department entered information about a Fire Event, and maybe started a Fire Report. Now your Fire Department provided mutual aid to that fire and you too want to add a Fire Report. Rather than starting a new event all together, you will find the Fire Event that has already been Opened, and add your Fire Reports to that Event.
Security Administrator
Person responsible for managing (adding, editing and deleting) Stakeholder Administrator and Application Administrator accounts.
Stakeholder Administrator
The person responsible for the administration (adding, editing and
deleting) of the UserID and Temporary Password and is responsible for managing
the User accounts associated with one or more external stakeholder
organizations.
Application Administrator
This person functions like the Stakeholder Administrator where the
Stakeholder Organization is Municipal Affairs.
An Application Administrator is responsible for managing Municipal
Affairs Users of one or more applications.
User
User is referred to an Authorized milenet User. This is someone who has been granted access
to a milenet application(s) by a Stakeholder or Application
Administrator, and has been assigned a User ID and a Temporary Password.
Internal Role
This is an Alberta Municipal Affairs (AMA) employee, Ministry or
internal user.
External Role
This is someone who is NOT an AMA employee, but may be granted
access to an AMA application(s), (i.e.: Fire Department, Safety Codes Officer,
Insurance Company).